The phone never stops
Reception is checking one patient in, taking payment from another and answering a call to move an appointment. Someone waits on the line, someone at the desk.
For dental clinics
Dental appointment booking software that takes the pressure off reception
Patients book with their dentist from your website or a link, at any hour. heylally respects the length of each treatment, every dentist’s diary and the time needed to turn the surgery round.
A normal day on a dental front desk
Treatments of very different lengths
A check-up is half an hour; root canal work or a full hygiene appointment takes far longer. Without exact timings the diary either overflows or fills with gaps.
The patient who doesn’t turn up
An appointment booked a month ago is easy to forget. The chair sits empty, and that slot could have gone to someone who asked for an earlier date.
How patients book your practice
You describe the practice once: dentists, treatments and hours. After that, every appointment, from the website, a link or entered by reception, is checked against the same diary.
- 1
The patient picks a treatment and dentist
New patient exam, check-up, hygiene, whitening: each service has its own length and price. They choose a dentist or the first one available.
- 2
They only see real free times
Only times where the whole treatment fits appear, around the dentist’s breaks and the buffer to clean and sterilise.
- 3
They answer a few questions
Is this a first visit? What’s the concern? You set the questions for each service, and reception sees the answers before the patient arrives.
- 4
Confirmation and a reminder
Confirmation straight away and a reminder the day before, with a link to reschedule or cancel while there’s still more time than your cancellation cut-off.
What heylally brings to your dental practice
A diary per dentist
Hours, breaks, holidays and treatments for each dentist or hygienist. No patient ends up booked for a treatment with the wrong clinician.
AI receptionist on your website
Answers practical questions from your knowledge base, like preparation, payment options or directions, and books, moves or cancels appointments, checking every slot.
Deposits for long treatments
Take a deposit or full prepayment online on the services you choose. If the patient cancels in good time, it’s refunded.
Waitlist
If the day they want is full on your booking page, the patient can join the waitlist. When someone cancels, the slot is offered to the first in line.
Patient record
Appointment history, internal notes, contact details and questionnaire answers in one place. Exportable to CSV.
Team roles
Owner, admin and reception with different permissions. Billing is owner-only, and important actions are recorded in the activity log.
Getting your dental practice set up
Start with the services patients most often book themselves: new patient exam, check-up, hygiene. Give each its real length; further treatment is booked by the dentist once the plan is agreed. Add your dentists and hygienists with their hours and the services each one provides, plus a buffer after each appointment to clean and sterilise. Finally, write down in your knowledge base what reception says every day: how to prepare, payment options, where to park. That’s what the AI receptionist will answer from.
Questions dental clinics ask us
Yes. Each dentist has their own hours and treatments. Patients choose a dentist or “anyone available”, and only see times where the full treatment fits.
Honest pricing. Warm support.
14 days free. No card. Cancel any time, no hard feelings.
Free
Take bookings through a form on your website.
€0/ month
- 1 location
- Up to 1 specialist
- 1 team login
- + 1 more on this plan
Basic
One location, AI on your website and in Telegram.
€19/ month
- 1 location
- Up to 3 specialists
- About 80 AI conversations a month
- + 3 more on this plan
Most loved
Pro
For growing teams across several locations.
€49/ month
- 5 locations
- Up to 25 specialists
- About 200 AI conversations a month
- + 4 more on this plan
Enterprise
For groups that need scale and control.
€199/ month
- Unlimited locations
- Unlimited specialists
- About 650 AI conversations a month
- + 6 more on this plan
Fewer calls at reception, more time for patients.
Add your dentists and treatments, put the widget on your site and let patients book themselves.
Start free