Messages between sessions
“Can we move to Thursday?” arrives while you’re with another client. You reply in the breaks that were meant for you.
For therapists and counsellors
Online booking for therapists, without the messages between sessions
Clients choose a time for their session, get a reminder and can reschedule from their personal link. You stop answering messages between sessions and keeping your diary in a notes app.
Your diary shouldn’t take your attention
Missed sessions
A client forgets, or cancels an hour before. Nobody else will take that hour, and your practice runs on exactly those hours.
The first step is a delicate one
For someone looking for therapy for the first time, phoning and explaining is hard. The simpler booking is, the more likely they are to reach out.
How session booking works
You add your session types and the hours you see clients. Booking works the same on your website, your link and in the diary, where you can also add sessions yourself.
- 1
A first session
A service of its own for getting to know each other, with its own length and price. Clients pick a time without calling or explaining.
- 2
A minimal questionnaire
Only what you need before the first session: in person or online, preferred contact, previous experience of therapy. You choose the questions.
- 3
The next session
You add the next session in the diary at the end of each one, in seconds, and heylally checks the time is free. The client gets the confirmation straight away.
- 4
Reminder and cancellation cut-off
The reminder arrives the day before. Clients can only move or cancel online up to the cut-off you set, for example one day before.
Tools for your practice
Cancellation policy
You decide how late clients can move or cancel on their own. After that, only through you.
Deposit or prepayment
If you want, sessions are paid online at booking, in full or as a deposit. Cancelling in time refunds it.
Google Calendar
Connect your Google Calendar and personal commitments block bookings. Nobody books you when you’re busy.
Access for your team only
Your practice’s data is kept separate from every other business. If someone helps with admin, their role defines what they see.
An AI receptionist with limits
Answers questions about format, fees and availability from your knowledge base and books sessions. It doesn’t discuss anyone’s wellbeing or give advice.
Client record
Session history and your working notes in one place, visible only to your team.
Setting up your practice
Create two or three services: a first session, a regular session and, if you work online, a separate online session. Build the break between clients into the length so you have time for notes. Set your hours and connect your Google Calendar so personal commitments block bookings. Choose a cancellation cut-off that matches what you agree with clients, and decide whether you want payment up front. In your knowledge base, explain how you work, your fees, your cancellation policy and emergency contacts. Keep the questionnaire minimal: the important things you’ll hear in the session.
Questions therapists and counsellors ask us
Block the hours or whole days you need in the diary and nobody can book them. If you connect your Google Calendar, anything busy there blocks bookings too.
Honest pricing. Warm support.
14 days free. No card. Cancel any time, no hard feelings.
Free
Take bookings through a form on your website.
€0/ month
- 1 location
- Up to 1 specialist
- 1 team login
- + 1 more on this plan
Basic
One location, AI on your website and in Telegram.
€19/ month
- 1 location
- Up to 3 specialists
- About 80 AI conversations a month
- + 3 more on this plan
Most loved
Pro
For growing teams across several locations.
€49/ month
- 5 locations
- Up to 25 specialists
- About 200 AI conversations a month
- + 4 more on this plan
Enterprise
For groups that need scale and control.
€199/ month
- Unlimited locations
- Unlimited specialists
- About 650 AI conversations a month
- + 6 more on this plan
More attention for clients, less for your diary.
Set up your sessions and cancellation policy, and let clients book themselves.
Start free