Worried owners on the phone
They call because the cat isn’t eating while the vet is in consult and the nurse is holding a dog. The call is missed and they find another clinic.
For vet clinics
Vet clinic booking software that knows the patient’s name before they arrive
Owners book from your website or a link and tell you the pet’s name, species and reason for the visit up front. The vet sees it before the consultation, and the reminder goes out the day before by itself.
What makes a vet clinic’s day harder
“Book Max in” and nothing else
The diary shows the owner’s name, but not whether a cat or a German shepherd is coming, or why. The appointment length is wrong from the start.
Forgotten boosters and rechecks
The booster is due next month, the owner promises to call, then forgets. Without reminders, follow-up visits slip away.
How owners book your practice
You add your vets, services and hours, and give each service its own questions about the pet. Every booking is checked against the diary, wherever it comes from.
- 1
The owner picks a service
Consultation, vaccination, annual health check, parasite treatment: each with its own length. They choose a vet or the first one free.
- 2
They tell you who’s coming
Name, species from a list, breed, age, reason for the visit. You decide which fields are required, and the AI receptionist asks the required ones too before booking.
- 3
They get a confirmation
The appointment lands in the diary with every answer. The vet knows who’s coming and can prepare.
- 4
A reminder the day before
The owner gets a reminder with a link to move or cancel if there’s still time.
What your vet clinic gets with heylally
Pet questionnaire
Fields for name, species, breed, age or weight, per service. Answers stay on the booking even if you change the questions later.
A diary per vet
Hours, breaks and holidays for each vet. Surgery is only offered with the vets who operate.
AI receptionist at any hour
Answers late-night questions about vaccination prices, preparing a pet for surgery or opening hours from your knowledge base, and books appointments.
Owner campaigns
Messages by email or Telegram to owners you haven’t seen in a while, for example before tick season. Unsubscribing never affects appointment reminders.
Waitlist
If the day they want is full on your booking page, the owner can join the waitlist and is offered the slot when someone cancels.
Google reviews
After the visit, heylally can ask for a review on your Google profile. It’s off by default and you switch it on in settings.
Getting your vet clinic set up
Describe services the way owners think of them: consultation, vaccination, annual health check, parasite treatment, each with its real length. Give each service the pet questionnaire: name, species from a list, breed and age, and make required whatever the vet can’t do without. Add your vets with their hours and the services they provide. In your knowledge base, explain how to prepare a pet for bloods or surgery, what to bring and where to go for out-of-hours emergencies. Then add the widget to your website or share your booking page.
Questions vet clinics ask us
Yes. Each service has its own fields: text, list, number, date. Name and species are usually required, and the booking can’t be completed without them.
Honest pricing. Warm support.
14 days free. No card. Cancel any time, no hard feelings.
Free
Take bookings through a form on your website.
€0/ month
- 1 location
- Up to 1 specialist
- 1 team login
- + 1 more on this plan
Basic
One location, AI on your website and in Telegram.
€19/ month
- 1 location
- Up to 3 specialists
- About 80 AI conversations a month
- + 3 more on this plan
Most loved
Pro
For growing teams across several locations.
€49/ month
- 5 locations
- Up to 25 specialists
- About 200 AI conversations a month
- + 4 more on this plan
Enterprise
For groups that need scale and control.
€199/ month
- Unlimited locations
- Unlimited specialists
- About 650 AI conversations a month
- + 6 more on this plan
Let owners book themselves, pet details included.
Set up the pet questionnaire and your vets’ hours; the reminders go out on their own.
Start free